Motivational Speaker

Emotional Intelligence

Emotional intelligence (or EQ as it is referred to) is a vital skill to nurture for business people and delegates serving all industry sectors. Empathy, an understanding of non-verbal communication, and an awareness of your emotions and those of others is crucial to success. Emotional intelligence lays the groundwork for improved efficiency, calmness under pressure, effective conflict resolution, better leadership, and a positive company culture, and it’s a topic that Laurence is keen to help you explore.

Presentation & Communication Skills

Laurence can assist you in the development of your, or your team’s, presentation and communication skills. While public speaking comes naturally to some, it ranks high on the list of common fears for many more. Overcome the anxiety of presenting by mastering the communication skills to perform with confidence, and convey those ideas, engage your audience and leave a lasting impression.

Understanding First Class Customer Service

Manage customer expectations and provide the highest standard of service expected by today’s super savvy consumers with a masterclass in customer care. By establishing the needs of your customer or client early, and being clear on communication throughout, you can provide a reliable, engaging and convenient journey that’ll turn prospects into solid leads. You can learn all these skills and many more to enhance your offering with a little help from Laurence.

Understanding the Sales Process

Cultivating new business is the very lifeblood of the corporate world, and it all starts with a clear understanding of the sales process. With knowledge and an affiliation with the sales pipeline, you can not only capture the attention of new customers but build lasting connections that lead to repeat business. Laurence is passionate about and has experience in the art of sales and negotiation, and is here to share the secrets of the world of sales with you.

The Key to Successful Negotiation

Negotiation is a key skill for entrepreneurs, established business owners, other decision-makers, and team members. Yet, mastering the latest and greatest negotiation tactics is just the beginning. The best results can only be found when negotiating in line with strategy, and it is a subject Laurence speaks on regularly. From his work across numerous industry sectors to his role establishing several startups, Laurence shares his experiences and lessons learned.

Strategy & Business Development

Today’s businesses and delegates have to be adaptable to survive, thrive and develop. With strategy at the heart of his seminars, workshops and keynote sessions, Laurence delivers vital teachings on business development to help audience members overcome challenges, mitigate risk and make the most of every opportunity presented to them.

Managing People

Every brand is only as good as its people, which makes their recruitment, development and retention fundamental to great business. As well as sharing the science behind the recruitment and selection of the right people, Laurence can support you as you gain the knowledge required to integrate new hires, manage the individual and wider team, and communicate your values and expectations.

Leadership

Laurence’s experience as a business entrepreneur and leader of people inspires all of his services, including his seminars and workshops. Great leaders are however made, not born, with even the biggest and most iconic leaders leaving some room for improvement. Establish or brush up on those leadership skills with his professional insights and real-life experiences to be the best leader you can be.

Marketing

Marketing has played a crucial role in Laurence’s career so far, with his expertise in the marketing realm helping him to shape the stories (and success) of brands around the world. Understanding the dynamic world of marketing, and using these findings to your advantage, is possible. Laurence’s experience and knowledge of markets, customers and strategy is ready and waiting to be tapped in to.

Media & Digital Communications

The ever-evolving digital world has made its mark on countless sectors, including the media and communications industries. With media and communications his bread and butter, Laurence is here to guide you as you develop your brand for the digital age. With tailored messages and communications delivered digitally, you can engage customers and staff with your strategic plan in mind every step of the way.