You fall into the danger of promising the client everything in order to secure the deal. Very quickly you realise that you have over promised and you start to fall short of your customer’s expectation levels.
Suddenly frustration creeps in on both sides. The client is unhappy with your service and you feel that he or she is unreasonable in their demands, […]
As a business owner I am constantly trying to manage the highs and lows of running a business and managing its most important asset – its people.
Today I had a very interesting conversation with Joy Ogeh-Hutfield who specialises in mind-set transformation. Here’s Joy’s take on managing success! […]
A few weeks ago I was asked to do a keynote on Customer Service for one of the UK’s best Wedding Destination Venues.
The brand – Oldwalls Gower have seen dramatic growth in their business over the last 7 years and this year they are forecasting to exceed 160 weddings, […]
Business advice for budding entrepreneurs and industry leaders
Making sense of the business world isn’t easy. You’ll need business advice and guidance from all avenues to succeed and that’s where Laurence Winmill and his blogs come in!
With advice for every budding business person and established company owner, you’ll find all you need to move forward right here. Our business blog draws on Laurence’s experience as a business coach, entrepreneurship mentor, motivational speaker and conference facilitator to ensure you have the support you desire and deserve.
Laurence has already assisted organisations throughout the UK and beyond with his services, including Legrand, National Association of Interior Specialists (now the Finishes and Interiors Sector or FIS), Dunelm, Investors in People, Institute of Sales and Marketing Management (ISMM), Swansea City Football Club, Stoke City Football Club, Procter & Gamble, Marsden Grant International and Kellogg’s.
Laurence’s work as a business consultant and keynote speaker is particularly renowned. He actively helps business owners and organisations to make the right choices to drive growth and build strategy for sustained success. Laurence also travels extensively as a keynote speaker, talking about his experiences as a business leader and entrepreneur.
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